Connecting
Dots
Creating Impact.
Bayan Alzahabi Marketing & PR
Your Approach
and Work Specifics
Powered by dotbaz, our own WhatsApp Business platform, every customer conversation lands in one shared inbox your whole team can work from, with automation and an AI assistant so no lead goes cold. Official WhatsApp Business API, set up and managed by BAZ.
Coming soon: iPhone and Android apps, alerts when the app is closed, and a message-template builder inside dotbaz.
One WhatsApp number, your whole team. Assign chats, mark them open or closed, search inside every message and see who has been waiting longest. Quick replies and private notes keep answers fast and consistent.
Send photos, documents and voice messages, and get a warning before a chat's 24-hour reply window closes.
Keep every customer in one contact book with tags and notes, and record opt-in consent. A customer who replies STOP is removed from your lists automatically.
Send approved-template campaigns to the right customers with an exact preview of who will receive them, then follow delivery and replies in your report.
Welcome and away messages, business-hours rules and keyword replies answer instantly, day and night.
An AI assistant answers from your own business information and hands the chat over to a person when it is unsure or when the customer asks for one.
Every person gets their own login with an agent or manager role, within the staff limit of your package. Two-step sign-in and a sign-in history protect every account.
Managers see who is online and a report for each person: messages sent, chats answered, response times and chats closed.
Clear numbers on conversations, response time, campaigns and delivery, so you can see what your WhatsApp is really doing for the business.
BAZ connects your WhatsApp Business number, helps you get your message templates approved and trains your team to use it.
Reasonable prices
for innovative solutions
Choose the WhatsApp package that fits your team, billed monthly with no long-term lock-in. Prices exclude VAT and the message fees that WhatsApp (Meta) charges.
Essential Plan
Your WhatsApp Business number connected, the shared team inbox for up to 3 people, quick replies, notes and automatic welcome and away messages.
Professional Plan
Best Value
Everything in Essential for up to 5 people, plus consented contact lists, template campaigns with reports and the AI assistant that hands over to your team.
All-Inclusive Plan
Up to 10 people, campaign planning and template approvals handled by BAZ, team training and priority support.